This week, our top story sees Aftermarket urge aftersales service providers, independent workshops in particular, to adapt to the evolving market. It recommends that training programmes are implemented to ensure that employees are competent and qualified to deal with electric and hybrid vehicles.
Also in the weekly roundup, dealers are encouraged to transition towards changing consumer culture by incorporating online operations into aftersales departments. And read on to find out why independent dealers are feeling more optimistic in 2013 – a year dubbed as ‘the year of the independent’.
If you have some interesting news that you think should feature in the weekly roundup please comment below and we will take it into consideration for next week's post. Please follow @GottServices on Twitter or check out the Gott Technical Services Facebook page for more garage equipment related info throughout the week.