Our top story in this week’s roundup urges dealers to take web leads just as serious as walk-in customers. There is a tendency to digitally discriminate against online customers despite the fact that they are showing their commitment to buying a car in the same vein as visiting a dealership.
Also this week, AM Online follows the twists and turns of independent garages in 2013 as many report a tougher business climate than 12 months ago. Read on to find out why one man is of the opinion that cars aren’t as reliable as they used to be.
If you have some interesting news that you think should feature in the weekly roundup please comment below and we will take it into consideration for next week's post. Please follow @GottServices on Twitter or check out the Gott Technical Services Facebook page for more garage equipment related info throughout the week.