The Weekly Roundup

Vehicle service and MoT outlets are at increased risk of losing business if they fail to respond rapidly to online aftersales enquiries, according to new independent research commissioned by GForces. After submitting an enquiry online, almost a quarter (24%) of the 2,000 survey respondents said they would only be willing to wait for up to two hours for an answer before they took their business elsewhere.

According to new figures from Halfords Autocentres, a motorist has put the wrong fuel in their car approximately once every 4 minutes over the past year. As many as 123,000 vehicles a year in the UK suffer a ‘misfuelling mishap’ – in many cases leaving them with a hefty bill from £500 to more than £3,000.

AM Online:  Two in five motorists want their service request answered within 4 hours at most

Brake: Drivers clueless about dangers of over-the-counter drugs as hayfever season starts

Telegraph: Database will end drivers' lies on points and cut car insurance by '£15'

MSN: The high-tech kit that's heading for your car

Fleet news: Misfuelling costs motorists £60million a year

If you have some interesting news that you think should feature in the weekly roundup please comment below and we will take it into consideration for next week’s post. Please follow @GottServices on Twitter or check out the Gott Technical Services Facebook page for more garage equipment related info throughout the week.


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